:root{--primary-gradient:var(--primary-color);--color-brand:#171b4e;--color-brand-hover:#2e3260;--color-brand-focus-ring:#171b4e66;--color-text-strong:#111827;--color-text-secondary:#374151;--color-text-muted:#6b7280;--color-text-subtle:#4b5563;--color-bg-subtle:#f3f4f6;--color-bg-interactive-subtle:#e5e7eb;--color-bg-chat:#f9fafb;--color-border-subtle:#e5e7eb;--color-border-muted:#d1d5db;--color-border-warning:#facc15;--color-border-bubble-bot:#f5f5f5;--color-bubble-bot:#f0eded;--color-bubble-user:#ebefff;--font-ui:"Poppins", system-ui, sans-serif;--font-body:"Source Sans 3", system-ui, sans-serif;--font-weight-regular:400;--font-weight-medium:500;--font-weight-semibold:600;--font-size-label-xs:12px;--font-size-label-sm:14px;--font-size-label-md:15px;--font-size-label-lg:15px;--line-height-label-xs:20px;--line-height-label-sm:24px;--line-height-label-md:24px;--line-height-label-lg:24px;--letter-spacing-label-lg:.01em;--font-size-body-sm:13px;--font-size-body-md:13.5px;--line-height-body:1.6;--font-size-read-sm:18px;--line-height-read-sm:26px;--font-size-read-md:20px;--line-height-read-md:30px;--spacing-3xs:2px;--spacing-xxs:4px;--spacing-xs:8px;--spacing-sm:12px;--spacing-md:16px;--spacing-lg:24px;--spacing-xl:32px;--spacing-2xl:40px;--spacing-3xl:48px;--border-radius-none:0px;--border-radius-sm:4px;--border-radius-md:8px;--border-radius-lg:16px;--border-radius-round:9999px;--border-radius-input:12px;--shadow-sm:0 1px 4px 1px #2b2b2c14;--shadow-md:0 2px 8px 1px #2b2b2c29;--shadow-popup:0 18px 40px -5px #0003, 0 15px 20px -5px #0000001a;--shadow-focus-ring:0 0 0 3px #171b4e40;--shadow-btn-brand:0 2px 8px #171b4e40;--shadow-btn-brand-hover:0 4px 12px #171b4e59;--shadow-icon-brand:0 4px 12px #171b4e1f;--sizing-xs:8px;--sizing-sm:12px;--sizing-md:16px;--sizing-lg:24px;--sizing-xl:32px;--sizing-2xl:40px;--sizing-3xl:48px;--sizing-4xl:56px;--sizing-5xl:64px;--sizing-6xl:80px;--sizing-touch-target:44px;--sizing-btn-feedback:28px;--sizing-divider:1px;--chat-width:450px;--chat-height:620px;--header-height:var(--sizing-4xl);--transition-slow:.3s;--transition-ui:.2s;--transition-fast:.15s;--z-panel:10;--z-chat:999;--z-fab:998}*{box-sizing:border-box;font-family:var(--font-ui);margin:0;padding:0}body{background-color:#0000;min-height:100vh}#chatbot-popup{bottom:var(--spacing-xl);right:var(--spacing-xl);width:var(--chat-width);height:var(--chat-height);border-radius:var(--border-radius-lg);box-shadow:var(--shadow-popup);opacity:0;transform-origin:100% 100%;transition:all var(--transition-slow) ease-in-out;z-index:var(--z-chat);background:#fff;display:none;position:fixed;overflow:hidden;transform:scale(.95)}#chatbot-popup.visible{opacity:1;display:block;transform:scale(1)}@media (width<=768px){#chatbot-popup{border-radius:var(--border-radius-none);width:100%;height:100%;bottom:0;right:0}}body.embed-mode #chatbot-popup{width:100%;height:100vh;box-shadow:none;opacity:1;border-radius:0;display:block;position:static;transform:none}body.embed-mode #open-chat{display:none}#chatbot-header{background:var(--primary-color);padding:0 var(--spacing-2xl) 0 var(--spacing-md);height:var(--header-height);color:var(--header-textColor);justify-content:space-between;align-items:center;gap:var(--spacing-xs);display:flex}.header-buttons{flex-shrink:0;align-items:center;gap:6px;display:flex}.header-divider{width:var(--sizing-divider);background:#ffffff40;flex-shrink:0;height:20px}.icon-button{color:var(--header-textColor);cursor:pointer;border-radius:var(--border-radius-md);transition:all var(--transition-ui) ease;background:0 0;border:none;justify-content:center;align-items:center;padding:7px;display:flex}.icon-button:hover{background:#ffffff1f}.icon-button:focus{outline-offset:2px;outline:2px solid #ffffff80}.pill-button,.header-title-btn{color:var(--header-textColor);cursor:pointer;border-radius:var(--border-radius-md);font-size:var(--font-size-label-xs);font-weight:var(--font-weight-semibold);letter-spacing:var(--letter-spacing-label-lg);transition:all var(--transition-ui) ease;line-height:var(--line-height-body);white-space:nowrap;background:#ffffff26;border:1px solid #ffffff59;padding:4px 10px}.pill-button:hover,.header-title-btn:hover,#restart-button:hover{background:#ffffff40;border-color:#fff9}.pill-button:focus,.header-title-btn:focus,#restart-button:focus{outline-offset:2px;outline:2px solid #ffffff80}.pill-button.active,.header-title-btn.active{background:#ffffff4d;border-color:#fffc}#restart-button{border-radius:var(--border-radius-md);background:#ffffff26;border:1px solid #ffffff59;padding:4px}#webchat-wrapper{height:calc(100% - var(--header-height));flex-direction:column;display:flex;position:relative;overflow:hidden}#webchat{background-color:var(--color-bg-chat);flex:auto;min-height:0;position:relative}.webchat-overlay{pointer-events:none;z-index:1;background:#ffffffd9;position:absolute;inset:0}#webchat>div{z-index:2;position:relative}.ai-disclaimer{padding:var(--spacing-xs) var(--spacing-sm);text-align:center;font-size:var(--font-size-label-xs);line-height:var(--line-height-body);color:var(--color-text-subtle);background:var(--color-bg-chat);border-top:1px solid var(--color-border-subtle);flex:none;margin:0}#webchat .webchat__basic-transcript__content{white-space:pre-wrap;word-break:break-word}#webchat .webchat__bubble__content{padding:var(--spacing-xs) var(--spacing-sm)}#webchat .webchat__bubble{max-width:85%;margin:var(--spacing-xs)}#webchat .webchat__basic-transcript__content ul,#webchat .webchat__basic-transcript__content ol,#webchat .webchat__bubble__content ul,#webchat .webchat__bubble__content ol{margin:var(--spacing-xs) 0;padding-left:24px;list-style-position:outside}#webchat .webchat__basic-transcript__content li,#webchat .webchat__bubble__content li{margin:var(--spacing-xxs) 0;padding-left:var(--spacing-xxs)}#webchat .webchat__defaultAvatar,#webchat [class*=avatar] img,#webchat .webchat__initialsAvatar{display:none}@keyframes chatbot-pulse{0%,80%,to{opacity:.35;transform:translateY(0)}40%{opacity:1;transform:translateY(-6px)}}#webchat .webchat__typingIndicator{background:var(--color-bubble-bot);border:1px solid var(--color-border-bubble-bot);border-radius:var(--border-radius-round);padding:var(--spacing-sm) var(--spacing-md);min-height:var(--sizing-touch-target);margin:var(--spacing-xxs) var(--spacing-xs) var(--spacing-xs);align-items:center;gap:5px;display:inline-flex;background-image:none!important;width:auto!important;height:auto!important}#webchat .webchat__typingIndicator span{width:var(--sizing-xs);height:var(--sizing-xs);border-radius:var(--border-radius-round);background-color:var(--color-brand);animation:1.4s ease-in-out infinite chatbot-pulse;display:block}#webchat .webchat__typingIndicator span:first-child{animation-delay:0s}#webchat .webchat__typingIndicator span:nth-child(2){animation-delay:.2s}#webchat .webchat__typingIndicator span:nth-child(3){animation-delay:.4s}#webchat .webchat__stacked-layout__status{align-items:center;gap:var(--spacing-xxs);display:flex}.chatbot-feedback{gap:var(--spacing-3xs);display:flex}.chatbot-feedback__btn{width:var(--sizing-btn-feedback);height:var(--sizing-btn-feedback);padding:var(--spacing-xxs);border-radius:var(--border-radius-md);cursor:pointer;color:#999;transition:color var(--transition-ui) ease, background var(--transition-ui) ease, transform .1s ease;background:0 0;border:none;justify-content:center;align-items:center;display:flex;position:relative}.chatbot-feedback__btn svg{width:16px;height:16px}.chatbot-feedback__btn:after{content:attr(data-tooltip);color:#fff;font-size:var(--font-size-label-xs);border-radius:var(--border-radius-sm);white-space:nowrap;pointer-events:none;opacity:0;transition:opacity var(--transition-fast) ease;background:#333;padding:4px 10px;position:absolute;bottom:calc(100% + 5px);left:50%;transform:translate(-50%)}.chatbot-feedback__btn:hover:after{opacity:1}.chatbot-feedback__btn:hover{color:var(--color-brand);background:#0025a014}.chatbot-feedback__btn:active{transform:scale(.9)}.chatbot-feedback__btn--selected{color:var(--color-brand)}.chatbot-feedback__btn--expired{opacity:.35;cursor:not-allowed;pointer-events:none}#webchat .webchat__send-box__main input[type=text]{opacity:0;pointer-events:none;height:0;position:absolute}#webchat .webchat__send-box__main{border:2px solid var(--color-brand);border-radius:var(--border-radius-input);padding:var(--spacing-xxs);background-color:#fff;align-items:center;margin:6px 10px;display:flex}#webchat .webchat__send-box__main:focus-within{box-shadow:var(--shadow-focus-ring)}#webchat textarea{font-size:var(--font-size-label-md);padding:var(--spacing-xs) var(--spacing-sm);color:var(--color-text-strong);line-height:var(--line-height-body);resize:none;background:0 0;border:none;outline:none;flex:1;align-self:center;max-height:120px;overflow-y:auto}#webchat .webchat__send-button{background-color:var(--color-brand);border-radius:var(--border-radius-round);width:var(--sizing-touch-target);height:var(--sizing-touch-target);min-width:var(--sizing-touch-target);margin:var(--spacing-xxs);cursor:pointer;justify-content:center;align-items:center;display:flex}#webchat .webchat__send-button svg{fill:#fff;width:20px;height:20px}#webchat .webchat__send-button:hover{background-color:var(--color-brand-hover)}#webchat .webchat__send-button:focus{outline:3px solid var(--color-brand-focus-ring);outline-offset:2px}#webchat .webchat__send-box button.chatbot-send--inactive{opacity:.45;cursor:not-allowed}#webchat .chatbot-textarea{min-width:0;font-size:14px}@media (pointer:coarse){#webchat .chatbot-textarea{font-size:16px}}#webchat .webchat__send-box__main{flex-wrap:nowrap}#webchat .webchat__send-button{flex-shrink:0}#webchat .webchat__suggested-actions__button{cursor:pointer;cursor:pointer;min-height:clamp(24px,4vh,32px);padding:clamp(2px,.8vh,5px) clamp(8px,1.5vw,12px);font-size:clamp(15px,1.6vh,13px);line-height:1.3;transition:background .18s,opacity .15s}#webchat .webchat__suggested-actions__button:active{background-color:#001060}#webchat .webchat__suggested-actions__button:focus-visible,#webchat .webchat__suggested-actions__button:focus{outline-offset:0;box-shadow:0 0 0 5px var(--color-brand-focus-ring);outline:3px solid #fff!important}#webchat .webchat__suggested-actions{max-height:min(30vh,180px);overflow-y:auto}#webchat .webchat__link-definitions__header{cursor:pointer}#gdpr-panel,#about-panel{z-index:var(--z-panel);opacity:0;visibility:hidden;pointer-events:none;background:#fff;transition:opacity .22s,transform .22s;position:absolute;inset:0;overflow-y:auto;transform:translateY(-6px)}#gdpr-panel.visible,#about-panel.visible{opacity:1;visibility:visible;pointer-events:all;transform:translateY(0)}.side-panel-inner{padding:var(--spacing-lg) 22px var(--spacing-xl)}.side-panel-header-row{align-items:center;gap:10px;margin-bottom:14px;display:flex}.side-panel-icon{width:var(--sizing-xl);height:var(--sizing-xl);border-radius:var(--border-radius-md);color:#185fa5;background:#e8f0fe;flex-shrink:0;justify-content:center;align-items:center;display:flex}.side-panel-title{font-size:var(--font-size-label-sm);font-weight:var(--font-weight-semibold);color:var(--color-text-strong);flex:1;margin:0}.side-panel-close-btn{cursor:pointer;color:var(--color-text-muted);border-radius:var(--border-radius-md);transition:background var(--transition-fast);background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;padding:6px;display:flex}.side-panel-close-btn:hover{background:var(--color-bg-subtle);color:var(--color-text-strong)}.side-panel-close-btn:focus{outline:2px solid var(--color-brand);outline-offset:2px}.side-panel-body{font-family:var(--font-body);font-size:var(--font-size-read-sm);line-height:var(--line-height-read-sm);color:var(--color-text-secondary);margin-bottom:14px}.side-panel-list{gap:var(--spacing-xs);flex-direction:column;margin:0 0 20px;padding:0;list-style:none;display:flex}.side-panel-list li{font-family:var(--font-body);font-size:var(--font-size-read-sm);line-height:var(--line-height-read-sm);color:var(--color-text-subtle);padding-left:20px;position:relative}.side-panel-list li:before{content:"";width:var(--sizing-xs);height:var(--sizing-xs);border-radius:var(--border-radius-round);background:var(--color-brand);position:absolute;top:7px;left:0}.side-panel-link{font-size:var(--font-size-label-sm);font-weight:var(--font-weight-medium);color:var(--color-brand);transition:border-color var(--transition-fast), color var(--transition-fast);border-bottom:1px solid #0025a04d;align-items:center;padding-bottom:1px;text-decoration:none;display:inline-flex}.side-panel-link:hover{color:var(--color-brand-hover);border-color:var(--color-brand-hover)}#open-chat{bottom:var(--spacing-xl);right:var(--spacing-xl);width:var(--sizing-5xl);height:var(--sizing-5xl);border-radius:var(--border-radius-round);background:var(--primary-gradient);cursor:pointer;box-shadow:var(--shadow-sm);transition:all var(--transition-slow) ease-in-out;z-index:var(--z-fab);border:none;justify-content:center;align-items:center;display:flex;position:fixed}#open-chat.hidden{opacity:0;pointer-events:none;transform:scale(.95)translateY(10px)}#open-chat:hover{box-shadow:var(--shadow-md);transform:translateY(-4px)}#open-chat:focus{outline:3px solid var(--color-brand-focus-ring);outline-offset:2px}#open-chat svg{color:#fff;width:28px;height:28px}#consent-panel{z-index:20;opacity:0;visibility:hidden;pointer-events:none;background:#fff;align-items:flex-start;transition:opacity .25s,visibility .25s;display:flex;position:absolute;inset:0;overflow-y:auto}#consent-panel.visible{opacity:1;visibility:visible;pointer-events:all}.consent-inner{padding:28px var(--spacing-lg) var(--spacing-xl);text-align:left;flex-direction:column;align-items:center;width:100%;display:flex}.consent-inner--declined{padding-top:var(--spacing-3xl);justify-content:center}.consent-icon{width:var(--sizing-4xl);height:var(--sizing-4xl);border-radius:var(--border-radius-lg);color:var(--color-brand);margin-bottom:var(--spacing-md);box-shadow:var(--shadow-icon-brand);background:linear-gradient(135deg,#e8f0fe,#d0e2ff);justify-content:center;align-items:center;display:flex}.declined-icon{width:var(--sizing-4xl);height:var(--sizing-4xl);border-radius:var(--border-radius-lg);color:#c0392b;margin-bottom:var(--spacing-md);box-shadow:var(--shadow-icon-danger);background:linear-gradient(135deg,#fff1f0,#fde8e8);justify-content:center;align-items:center;display:flex}.consent-title{font-size:var(--font-size-label-lg);font-weight:var(--font-weight-semibold);color:var(--color-text-strong);margin-bottom:10px}.consent-intro{font-family:var(--font-body);font-size:var(--font-size-read-sm);line-height:var(--line-height-read-sm);color:var(--color-text-muted);margin-bottom:var(--spacing-md)}.consent-list{text-align:left;flex-direction:column;gap:9px;width:100%;margin:0 0 18px;padding:0;list-style:none;display:flex}.consent-list li{font-family:var(--font-body);font-size:var(--font-size-read-sm);line-height:var(--line-height-read-sm);color:var(--color-text-secondary);padding-left:22px;position:relative}.consent-list li:before{content:"";width:var(--sizing-xs);height:var(--sizing-xs);border-radius:var(--border-radius-round);background:var(--color-brand);opacity:.7;position:absolute;top:6px;left:0}.consent-link{font-size:var(--font-size-label-xs);font-weight:var(--font-weight-medium);color:var(--color-brand);margin-bottom:var(--spacing-lg);transition:border-color var(--transition-fast), color var(--transition-fast);border-bottom:1px solid #0025a04d;align-items:center;padding-bottom:1px;text-decoration:none;display:inline-flex}.consent-link:hover{color:var(--color-brand-hover);border-color:var(--color-brand-hover)}.consent-buttons{gap:10px;width:100%;display:flex}.consent-btn{padding:11px var(--spacing-md);border-radius:var(--border-radius-input);font-size:var(--font-size-label-md);font-weight:var(--font-weight-semibold);cursor:pointer;border:none;flex:1;justify-content:center;align-items:center;gap:7px;transition:all .18s;display:flex}.consent-btn--accept{background:var(--color-brand);color:#fff;box-shadow:var(--shadow-btn-brand)}.consent-btn--accept:hover{background:var(--color-brand-hover);box-shadow:var(--shadow-btn-brand-hover);transform:translateY(-1px)}.consent-btn--accept:focus{outline:2px solid var(--color-brand);outline-offset:3px}.consent-btn--decline{background:var(--color-bg-subtle);color:var(--color-text-secondary);border:1px solid var(--color-border-subtle)}.consent-btn--decline:hover{background:var(--color-bg-interactive-subtle);transform:translateY(-1px)}.consent-btn--decline:focus{outline-offset:3px;outline:2px solid #9ca3af}.declined-message{font-family:var(--font-body);font-size:var(--font-size-read-sm);line-height:var(--line-height-read-sm);color:var(--color-text-subtle);margin-bottom:var(--spacing-lg);text-align:center}.withdraw-consent-warning{font-size:var(--font-size-label-xs);color:var(--color-text-muted);line-height:var(--line-height-body);margin:28px 0 0}.consent-btn--retry{flex:unset;color:var(--color-brand);border:1.5px solid var(--color-brand);background:0 0;padding:10px 20px}.consent-btn--retry:hover{background:var(--color-brand);color:#fff;transform:translateY(-1px)}.consent-btn--retry:focus{outline:2px solid var(--color-brand);outline-offset:3px}@media (prefers-reduced-motion:reduce){#webchat .webchat__typingIndicator span{opacity:1;animation:none}#chatbot-popup,#gdpr-panel,#about-panel,#open-chat,.pill-button,.header-title-btn,.icon-button,.chatbot-feedback__btn,.chatbot-feedback__btn:after,#webchat .webchat__suggested-actions__button{transition:none}}.chatbot-idle-banner{justify-content:space-between;align-items:center;gap:var(--spacing-sm);padding:10px var(--spacing-md);font-size:var(--font-size-body-sm);z-index:10;flex-shrink:0;font-family:inherit;display:flex;position:absolute;left:0;right:0}.chatbot-idle-warning{border-top:1px solid var(--color-border-warning);color:#713f12;background:#fef9c3}.chatbot-session-expired{align-items:flex-start;gap:var(--spacing-xs);padding:14px var(--spacing-md);background:var(--color-bg-subtle);border-top:1px solid var(--color-border-muted);color:var(--color-text-secondary);flex-direction:column;bottom:0}.chatbot-idle-btn{white-space:nowrap;font-family:inherit;font-weight:var(--font-weight-semibold);font-size:var(--font-size-body-sm);border-radius:var(--border-radius-md);cursor:pointer;background:var(--color-brand);color:#fff;transition:background var(--transition-fast) ease;border:none;padding:7px 14px}.chatbot-idle-btn:hover{background:var(--color-brand-hover)}.chatbot-idle-btn:focus{outline:2px solid var(--color-brand);outline-offset:3px}.chatbot-restart-expired{width:100%;font-size:var(--font-size-label-sm);border-radius:var(--border-radius-md);padding:10px 14px}